Refund Policy
We process refunds for eligible returns and cancelled orders. This policy explains how and when refunds are issued.
When Refunds Apply
Refunds are issued for returned defective or damaged products, cancelled orders (before shipment), and in cases where we cannot fulfill your order. Refunds are not available for products that have been installed or used beyond inspection.
Refund Process
After we receive and inspect your return, we will notify you of approval or rejection. If approved, the refund will be processed within 7–10 business days. The credit will appear in your original payment method.
Refund Methods
Refunds are credited to the same payment method used for purchase: UPI, card, net banking, or wallet. For bank transfers, processing may take 5–10 additional business days depending on your bank.
Partial Refunds
In some cases, we may issue partial refunds—for example, if an item is returned in used condition or if only part of an order is returned.
Contact
For refund inquiries, email support@sisah.in with your order ID. We will respond within 1–2 business days.
Questions? Contact us