Frequently Asked Questions

Most SiSAH smart switches and sensors come with a 1-year warranty from the date of purchase. Please refer to the product page or packaging for specific warranty terms. For warranty claims, contact our support team with your order details.

Once your order is shipped, you will receive an email with the tracking number and courier details. You can also log in to your account and view order status under 'My Orders'. For bulk or dealer orders, our team will share tracking details directly.

We offer fast delivery across India. Standard delivery typically takes 3–7 business days depending on your location. Express shipping may be available for select areas. Shipping charges are calculated at checkout based on your pincode.

If you receive a defective or damaged product, please contact us within 7 days of delivery. We will arrange a replacement or refund as per our return policy. Products must be in original packaging and unused for returns. See our Return Policy page for full details.

Yes. Most SiSAH touch and smart switches are designed to work with standard Indian electrical wiring (230V AC). They can replace conventional mechanical switches. For WiFi and smart models, a neutral wire is typically required. Check the product specifications for your specific model.

Yes. We have special pricing for dealers, contractors, and bulk orders. Visit our 'Become a Dealer' page or contact us directly with your requirements. We offer competitive margins and support for retail partners.

Installation should be done by a qualified electrician. Each product comes with a user manual and wiring diagram. For WiFi and smart switches, you will need to connect to our app and follow the in-app setup guide. We also provide installation videos for many products.

We accept UPI, credit/debit cards, net banking, and other popular payment methods. All transactions are processed securely. For bulk orders, we can also arrange payment via bank transfer or invoice.