Shipping & Return Policy
If your item arrives damaged or is not working, please follow the warranty process and contact our Support Center After returning the product to the address provided by our support team, we can send you a new item free of charge Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair/replacement.
Any free repair/replacement needs to be confirmed with us via Customer Service.
Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired/replacement item back to the customer.
If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however customers can return it at their own cost and pay a fee for the repair/replacement.
Return shipping fees will be the customers responsibility in such cases.